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There's a Certain Expectation...
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You're in finance. You're dealing with money - whether it's in your business or for your client. 

That brings a certain pressure. It can be a real buzz - or really scary!

Then there's the people side of the business. Getting the best from yourself and your team. Conflict. Performance issues perhaps. CPD. Confidence with people - yet also great attention to detail.

Certainly, there's client relationships to build and more business to secure.

For some, it's an uncomfortable challenge.

Impressed with the flair and professionalism with which you delivered the training

Learning and Development - Lead

within a branch of Civil Service 

Many thanks for your help in delivering the Management Development Programme, which was vital in our recent history as an organisation.

 

We were all impressed with the flair and professionalism with which you delivered the training. It is especially difficult to train lawyers (as you well know) - especially if they are in argumentative mood(!).

 

The MDP has been well received and worth the investment. We will try to maintain the standards and approach you have introduced.

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The Highest of Standards

We have such high standards when it comes to ethics and the professional service we deliver - and many non-lawyers don't understand that. We really can't 'duck and dive' like so many other businesses - a dented reputation can do long-lasting business damage.

That brings a challenge in leading a team of lawyers. We are paid to be professional; to express and justify our opinions and come up with creative solutions to knotty issues. We are not trained to do as we're told!

Yet that conflicts with the deeply hierarchical legal system - the higher up the chain, the more deference is due and the less one expects to hear 'No' from down the chain of command.

When I worked in a particularly badly managed Consultancy within one of Scotland's large banks, my ideas and drive towards higher standards felt very unwelcome. I had moved back home to Scotland and given up a role managing a bigger team of lawyers than I was working in.

My manager was more comfortable with systems and research than with managing people. One day he gave me an article on managing HME's, thinking that would help. A conversation may have been better!

I was the 12th consecutive lawyer to 'head up the Escape Committee'! My manager remarked that 'you lawyers are so disloyal'...

High Maintenance Employees (HMEs)

It was my first exposure to this concept and it wasn't pretty! 

It's very easy to write off a team member because they seem to be demanding - but there may not be a big difference between their obstructiveness and your limitations!

Getting the best out of your high performers takes a bit more thought and it might feel easier for you to 'keep them in line' rather than manage them for high - not low - performance.

Their questions might feel constantly unhelpful - so the temptation is to stop listening. Then they have to question even more. It can take up some of your time to get it right - and waste a lot more when you get it wrong.

 

  • Are they needing more of a team role or fewer interruptions?

  • Do they need more directing or more freedom?

  • Is their incentive to compete or collaborate?

A Demanding Profession

The hours are usually long and the rewards usually good. Burnout is a big issue though.

 

Not just from workload and keeping up-to-date with never-ending developments in the law. There's the challenge of bringing in more business and leading a team.

Sometimes seemingly super-confident legal eagles suffer a loss of confidence. When this happens in a high-performance, demanding environment someone's perceived weakness can create serious worries.

  • Will their work quantity and quality suffer?

  • Can a reputation once questioned ever be fully re-captured?

  • If you mention it, will they welcome the support - or feel the need to hide any potential concerns and struggle through?

HOW I CAN HELP YOU

As I understand the Mindset and Skillset challenges you face as lawyers, you can be re-assured that I will deliver the right support for you and your team.

1-2-1 for senior leaders 

and aspiring partners

A confidential sounding board.

A risk-free place to express new ideas and work through inner fears. Discuss climbing the career ladder or moving to a new firm - or new career...

Develop your 'Presence' - confidence, influence and gravitas - your Leadership and Business Development.

Working through those uncomfortable 'people challenges' - whether management, leadership or peers. Or clients.

Group Facilitation

for leaders and fee earners

Regular group sessions to discuss new ideas and business/people development.

A facilitator for 'away-day' business and team development

CIPD Skills Refreshers for

Fee Earners and trainees

  • Negotiation

  • Presentation Skills

  • Resolving Conflict

  • Leadership and Management

  • Arguing/Debating/Thinking On Your Feet

Saved Me Around £30,000

SF

Wealth Management Specialist

I was competent, intelligent and professional but completely debilitated by my situation, which was affecting both business and home life.

 

Scott brought instant clarity, as well as emotional support. With his legal insight and disarming ability to defuse a potentially very hostile situation, the outcome saved me around £30,000.

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