We don't HAVE to lock horns,
Saved Me Around £30,000
Wealth Management Specialist
I was competent, intelligent and professional but completely debilitated by my situation, which was affecting both business and home life.
Scott brought instant clarity, as well as emotional support. With his legal insight and disarming ability to defuse a potentially very hostile situation, the outcome saved me around £30,000.
Managing, Reducing and Avoiding
Conflict at Work
Conflict at work is a fact of life. We can't avoid all of it - but probably most of it is actually avoidable.
It's a bit of a balancing act, isn't it!
We can manage and reduce conflict - and see it as a potential for creating a positive outcome.
It's not easy - let's do more of what's right.
Conflict is a Balancing Act
Most of our conflict at work is avoidable
What happens when there is
unnecessary conflict at work?
Silos and cliques
To The Business and Team
Less chat and laughter
Use the past as a reference library
not as a home
Your Conflict Coach
In Person, On Site and Online Virtual Support
Group Facilitation and Workshops
To instil the skillset and introduce the mindset. One-off or a bespoke programme
Ideal for young professionals, new and returning managers, dysfunctional teams and general refresher
External Facilitator for challenging meetings or away-days. Sometimes an independent presence can be helpful
1-2-1 Conflict Coaching
Identifying and working on the real issues
For more experienced leaders, managers and professionals
Developing the right mindset, sharing and 'drawing out' ideas
One-off sessions (including urgent requests at short notice) or a bespoke programme
Mediation: Reaching agreement out of a stalemate
To instil the skillset and introduce the mindset
One-off or combined into a bespoke programme
Ideal for young professionals, new and returning managers and general refresher
...informal, informative and made me rethink my approach
“I attended Scott’s Conflict at Work session at my staff day. I found the session informal, informative and it made me rethink my approach when dealing with issues of conflict. I learned useful techniques like finishing a conversation on a positive and also the power of the word ‘BUT’.
I have already used some of the skills discussed during the session. Overall it was a very enjoyable workshop, and the speaker was very engaging.”
Occupational Health Nurse, Edinburgh College
to praise Scott and his material
My company hosted an annual conference and training event for our franchisee partners.
The entire group responded positively and found tangible and lasting benefit. Several delegates proactively contacted me after the event to praise both Scott and his material and spoke highly of how relevant they found the experience.
Scott was particularly easy to deal with when arranging the event and responded to last minute requests very positively. I can highly recommend Scott and we will certainly be using his services in the future.
Managing Director, Contempo Lettings